Apply now: Operations Division Director

Under the supervision of the THD Department Head, the Operations Division Director is a key
member of the leadership team responsible for managing multiple programs and overseeing quality
assurance and risk management initiatives. This role collaborates closely with the Department Head
and Division Directors to implement the strategic plan and fulfill the organization’s mission and goals.
Operations Division Director Duties:

• Supervision of Operations Division employees including setting performance standards,
  coaching, performance evaluations, and disciplinary actions.
• Develop Operations Division and assigned organizational policies, procedures, guidelines, and
  protocols in accordance with CSKT Ordinances, healthcare regulations, and relevant laws.
• Forecast the annual operational costs and resource allocation for the Operations Division and
  complete budget reporting on a quarterly basis.
• Evaluate revenue cycle performance and develop strategies to enhance budget forecasts
  through improved collections and cost reductions.
• Ensure adherence to all healthcare regulations, accreditation standards, and clinical guidelines
  across the organization.
• Identify training needs and create a training and professional development plans for THD
  employees.
• Implement quality initiatives focusing on enhancing operational efficiency, patient care, and
  safety.
• Collect and address patient concerns and complaints to implement targeted strategies to
  improve patient satisfaction.
• Stay updated on industry trends and healthcare technology innovations to identify
  opportunities for new services and technology adoption.
• Manage administrative reporting for divisions in collaboration with the relevant Division
  Director, ensuring timely progress reports for decision makers.
• Oversee implementation of Electronic Health Records (EHR) process changes to improve
  clinical documentation and meet quality metrics without disrupting productivity.
• Supervise the responsiveness of data centers, help desks, and computer systems.
• Align IT risk management is with the organization’s overall risk management strategies.
• Collaborate with Division Directors to enhance company culture, establish long-term goals, and
  implement objectives aligned with the organization’s mission.
• Work alongside Division Directors to adopt process improvement strategies and guide staff in
  utilizing improvement tools effectively.
• Maintain a positive work environment through open communication, team collaboration, and
  problem-solving support.
• Partner with the CSKT Executive Team to achieve the outcomes set by the CSKT Tribal
  Council.
• Collaborate with the Department Head to develop strategic plans for growth and expansion.
• Assist the Department Head in community outreach efforts and undertake special projects as
  assigned.
• Request a copy of position description for full details.
  
  
  MINIMUM RECRUITING QUALIFICATIONS AS REFLECTED ON TRIBAL EMPLOYMENT
  APPLICATION:
• Bachelor’s degree in health, business, or public service. Master’s degree in these areas
  preferred.
• Five years of operational management or 10 years of medical office management experience.
• Experience with federal and Tribal programs is preferred.
• Experience with Federally Qualified Community Health Centers is preferred.
• Must pass a background and suitability check according to Public Law 101-630, the Indian
  Child Protection and Family Violence Prevention Act.
• Must possess a valid driver’s license.
  
  
  SUBMIT:

1. If claiming veteran’s preference, a copy of the DD214 must be submitted.
2. Completed Tribal employment application.
3. Copy of academic transcripts, certifications, licensure, etc.
4. Copy of driver’s license.
5. Proof of enrollment from a federally recognized Tribe if not from CSKT.

SUBMIT ALL OF THE ABOVE TO: Personnel Office, PO Box 278, Pablo MT 59855, Telephone
(406) 675-2700 Ext. 1040, or personnel@cskt.org

Or apply online HERE